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Home
Customer Care
Customer Feedback
Customer Satisfaction Feedback
We welcome your interest in MGRM and as a valued customer your opinions and suggestions matter to us. We are always keen to know what you think about our products and services, whether or not we are meeting or exceeding your expectations. We would also like to learn more about the areas where we can do a better job for you as our valued customer and serve you better in the future.
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Questionnaire
1.
How do you rate MGRM products ?
On Quality
Excellent
Good
Fair
Poor
On Design
Excellent
Good
Fair
Poor
On Price
Excellent
Good
Fair
Poor
On Availability
Excellent
Good
Fair
Poor
2.
Overall Customer Experience
Excellent
Good
Fair
Poor
3.
Which MGRM Product / product range is most needed / useful and why ?
Physical Rehabilitation Splints and Aids
Eye Care
Pain Management
Product Category
Product Name
4.
Any preferred product range that you would like to receive information on
Physical Rehabilitation Splints and Aids
Eye Care
Pain Management
Product Category
Product Name
5.
Service
Accuracy
Knowledge
Satisfaction
Order Processing
-Select-
Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
Billing
-Select-
Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
Medical Sales Representative
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Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
-Select-
Excellent
Good
Fair
Poor
6.
What can we do to improve your
experience ?
7.
Majority of purchase consists of which categories
Physical Rehabilitation Splints and Aids
Eye Care
Pain Management
Product Category
8.
Your valuable comments and suggestions
9.
How would you like us to contact you in the future ?
Phone
Fax
Email
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